BuildAn advisory firm with no operator
A 40-person RIA affiliated with Osaic had grown into several teams with nobody holding the middle together. The founder was still the visionary and still advising his own clients, and he needed to get back to that. We built the sales operating system and the processes underneath it, then stayed on and ran the day to day.
Build and runAn AI-forward program at a large U.S. bank
A learning and development program built around AI practice instead of bolted onto it. We built the curriculum and the scoring standard, then coordinated senior leadership through execution across the business lines that had to adopt it.
AmplifyMaking one cohort's standard visible
Six behavioral dimensions, drawn from a wealth manager's own client conversations and scored weekly across one advisory cohort, on the platforms the firm already owned. The rubric was rewritten whenever it stopped reflecting the work.
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